Privacy Policy

1. Introduction

Mocity Fun Park ("we", "our", or "us") operates the website mocity.my and the physical entertainment venue located at PT434, Pekan Klebang Sek II, 75200 Melaka, Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect the following types of information:

• Usage Data: Information about how you access and use our website, including your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs.
• Cookies & Tracking: We use cookies and similar tracking technologies (such as Google Analytics and Meta Pixel) to analyze website traffic and improve our services.
• Contact Information: If you contact us via WhatsApp, email, or phone, we may collect your name, phone number, and message content.

3. How We Use Your Information

• To operate and maintain our website
• To improve our website and visitor experience
• To analyze usage trends and measure advertising effectiveness
• To respond to your inquiries and provide customer support
• To send promotional communications (only with your consent)
• To comply with legal obligations

4. Third-Party Services

Our website may use third-party services that collect information, including but not limited to:

• Google Analytics — for website traffic analysis
• Meta (Facebook) Pixel — for advertising measurement and optimization
• Google Maps — for displaying our location

These services have their own privacy policies governing the use of your information.

5. Cookies

Cookies are small data files stored on your device. We use cookies to understand how visitors interact with our website. You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can promptly remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy, you can contact us at: